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Payment for all orders must be made in advance of shipment. No COD's. We accept payment by Mastercard, Visa, American Express, Discover, and personal check. Check payments must clear your bank before shipment can be made. Highland Leather Company makes no claims or warranties regarding the products we sell other than those specified by the manufacturer. Warranty policies vary by manufacturer, please see our warranty page for details.
If you are not completely satisfied with your purchase from Highland Leather for any reason you may return your unused leathergood within 30 days of your receipt for credit or a refund of your purchase price. For full credit, returned goods should include all hangtags and original packaging. A Return Number or RMA is required for all returns. Please email to get your return number. Returns must be postpaid, and shipping charges are not refundable. Sale items are not returnable. Send returns to: Highland Leather Returns
2004 Riverside Drive
Suite Z
Asheville, NC 28804
Shipping Policy ... We ship to the United States, Canada, and The United Kingdom only.
Shipments can be made to US addresses via United Parcel Service or United States Postal Service. Overseas shipments use United States Postal Service. Most orders ship next business day. Email communications about your order will include an acknowledgement when your order is placed and a confirmation email with your tracking number (if available) when your order is shipped. When ordering faster shipping bear in mind that UPS quotes their delivery times in business days. For example, next day air shipments sent on Friday will arrive on Monday. It is usually wise to check delivery times before ordering faster shipping. Shipments made to nearby states will often arrive just as quickly for less money. Shipping often takes longer during peak holiday seasons. Remember to allow extra time when ordering holiday gifts.
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